This is a working AI agent that handles PrEP questions, medication management, lab testing, delivery tracking, and member support for MISTR members.
Ask it anything about PrEP, medication options, lab testing, delivery status, or getting started. It has real knowledge, real tools, and real workflows.
Built around real member scenarios that MISTR's support team handles every day.
Explains PrEP options (daily pill vs injectable), how the process works, effectiveness, and helps new members get started with confidence.
Handles prescription renewals, checks refill status, and coordinates with providers. References the member's current medication and schedule.
Checks lab kit status, explains testing schedules, shares results at a high level, and directs clinical questions to the member's provider.
Provides real-time delivery status with carrier, tracking number, and ETA. Always emphasizes discreet, unmarked packaging.
Updates delivery addresses, manages account settings, and answers cost and insurance questions with a privacy-first approach.
Every interaction is non-judgmental, affirming, and discreet. Built with guardrails to prevent stigmatizing language and protect member privacy.
This demo was built from scratch for MISTR. Real logic for real scenarios.
Pulled MISTR's PrEP education, medication options, testing processes, and privacy policies into the AI's knowledge base.
Created member-specific workflows for PrEP guidance, prescription management, lab testing, delivery tracking, and account settings.
Connected 5 mock tools that simulate MISTR's member systems, lab tracking, prescription management, and delivery data.
Ran simulated member conversations across education, medication, testing, and account scenarios with sensitivity guardrails active.
Connected to your actual member data. Handling your real support volume. This sandbox is just the start.
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